The Inspiration Code: Secrets of unlocking your people's potential by Terry Hill

Author:Terry Hill [Hill, Terry]
Language: eng
Format: azw3
ISBN: 9781784520823
Publisher: Panoma Press
Published: 2016-02-08T16:00:00+00:00

Meet George.

This is how it looks for him:

Values in order of importance:

1. Integrity

2. Success

3. Recognition

4. Honesty

5. Loyalty

Now you have some insight into what makes George tick.

If George worked for you, here are a few questions you might have and some answers:

Q. How can I make George’s job a truly motivational experience and ultimately retain his services?

A. Help him achieve all these things. You must ensure that his job allows him to be successful without compromising his integrity and honesty. Be loyal to George and recognise his good deeds. These are fantastic deposits for the ‘emotional bank account’ described earlier.

Q. Could George really have it all?

A. Yes! All five values could pull him in the same direction. But if one value conflicted with the achievement of another there might be problems.

Q. If George wanted to have it all, where might the conflicts lie?

A. Conflict happens when two or more values pull us in opposite directions and with roughly equal force. Difficulties might arise should integrity and success be put into conflict, as these are strong values, which could be similar in strength. If success ever depended on taking actions that ran counter to other values in George’s list, like honesty and integrity, such a difficult choice would cause George bags of stress. He will likely resolve the conflict in favour of his highest value, that is integrity, even if it means he cannot be successful. So having it all might depend on the organisation’s own values and the resulting pressures on George to conform.

Q. How could I get George to leave?

A. Putting his highest values in conflict as in the example above would be a good start. If George cannot realise his highest values like integrity and success, then he will be on the lookout for a change.

Q. How could I motivate George, say to recruit him to work on a new project?

A. You would need to convince him that this project would help him live his values – success and his integrity at the very least. Far from being placed in a situation where he might need to compromise these, his integrity and honesty would in fact be an asset for this job. The high profile of the project will ensure recognition for his qualities and good deeds. Incidentally, the colleagues he will be working with are of the most loyal and supportive kind.

You will need to use George’s own words when motivating him.

Just as a slight misspelling of an email address ensures it will not reach its destination, substituting ‘appreciation’ for ‘recognition’, or ‘devotion’ for ‘loyalty’ means your words might not hit the spot for George and elicit the same feelings. By using George’s own words he will always know what you mean even if you don’t really know yourself.

The most powerful persuasion comes from the inside. So why not just ask George how working the project will help him achieve what is really important for him? George would surely be unable to resist such an approach. You had better choose that project wisely and present it with no hidden agendas.

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